Did someone at Alta Bates Summit make you smile, lend a helpful hand, or go that "extra mile" to care for you?

Every day, Alta Bates Summit employees, volunteers, nurses and physicians work hard to provide quality and compassionate care for you and your loved ones. If a kind gesture or helping hand gave you a positive memory of our medical center, send a quick note of appreciation to an individual or a department.

Send "A Note of Thanks" today!

Please be sure to describe the details of the care, services or interactions you had as a patient or visitor. If you have the full name of the individual you’d like to thank, please feel free to include it. All information you provide will be kept confidential.

Based on the information you provide, we will route your message to the appropriate department or person within five business days of receiving it. A copy of your note will be sent to the appropriate staff, department manager, and to other hospital leadership. Again, the information you share will be kept confidential in compliance with our medical center Privacy Policy.

Our employees and staff appreciate your feedback and look forward to hearing from you!

Thank you,
Alta Bates Summit Medical Center



If we did not meet your expectations or if you had an unsatisfying experience at our medical center, we sincerely apologize.

If you are/were a patient or visitor at our medical center and have a specific complaint or concern, please visit the Patient Relations Department webpage, then contact a Patient Relations representative by phone to receive prompt assistance.