Skip Navigation

Alta Bates Summit Medical Center

  • Home
  • Employment
  • About Us
  • Find a Doctor
  • Services
  • For Patients & Visitors
  • Health Information
  • Ways to Give
  • Quality

For Patients & Visitors

  • Telephone Directory
  • Maps & Directions
  • Visiting Us
  • Family Resource Centers
  • CarePages
  • Medical Records Requests
  • Advance Directives
  • Ethics Committee
  • Patient Relations
  • HIPAA
  • Charity Care
  • Spiritual Care
  • Send a Note of Thanks
    Main content

    Family Resource Centers

    Families and friends may find rest and helpful resources at our Family Resource Centers on the Summit Campus.

    The centers offer:

    • Comfortable, spacious relaxation areas
    • Children's Room and Nap Pod (Merritt)
    • Computer availability with internet access
    • Wi-Fi wireless internet access
    • Televisions, DVD and VCR players (Merritt)
    • Medical Library with computers, printer, fax and health education materials (Go to Library Services)
    • Restrooms
    • Gift Shops nearby (Go to our Online Gift Shop External Site)

    Our helpful and caring staff assists visitors find a variety of information, including:
    • Online and print health care resources
    • Language interpreters
    • TTY phone locations
    • Local Restaurants, Hotels and Shopping
    • Maps and Directions
    • Transportation – parking, shuttle, BART, bus
      Shuttle Schedule (PDF, 634k)
      Shuttle Routes (PDF, 175k)
      (Download Adobe Reader) External Site

    Merritt Pavilion Family Resource Center

    The Merritt Pavilion Family Resource Center is located at 350 Hawthorne Ave., 3rd floor, Oakland, near Surgery Services. This family resource center also offers a snack area/hospitality suite, children’s playroom, a nap pod, and consultation rooms.

    The center is open:
    Monday through Thursday from 7:00 a.m. to 9:00 p.m.
    Fridays from 8:00 a.m. to 8:00 p.m.
    Saturdays from 9:00 am to 5:00 p.m.
    Call (510) 869-8612.

    Merritt Pavilion Map (PDF, 807k)
    (Download Adobe Reader) External Site
    View Summit Campus Map & Directions

    Back to top

    Providence Pavilion Family Resource Center

    The Providence Pavilion Family Resource Center is located at 3100 Summit Street, Ground floor, Oakland. The center is also home to the Markstein Cancer Education and Prevention Services.

    The center is open:
    Monday through Friday from 8:00 a.m. to 4:00 p.m.
    Call (510) 869-8623.

    View Summit Campus Map & Directions

    Back to top

     Departments & Services
     Asthma Resource Center
     Behavioral Health
     Birth Center
     Breast Health Center
     Cancer (Oncology)
     Cardiovascular
     CarePages
     Chemical Dependency
     Community Services
     Comprehensive Cancer Ctr.
     Diabetes Center
     Eating Disorder Program
     Education/Classes
     Emergency Department
     Ethnic Health Institute
     Family Resource Centers
     Gastroenterology (GI)
     HIV/AIDS
     Imaging
     Library Services
     LifeStages for Women
     MPI Chemical Dependency
     Markstein Cancer Services
     Neurosciences
     Orthopedics
     Pharmacy
     Rehabilitation
     Research Institute (REDI)
     Samuel Merritt University
     Senior Services
     Spiritual Care / Chaplaincy
     Stroke Center
     Support Groups
     Surgery
     Teen Services
     Thunder Road
     Volunteering / Philanthropy
     Weight Reduction Surgery
     Women's Health
     Women's Hlth. Ctr. Lafayette

    Front desk and seating area
    Merritt Pavilion Front Desk

    People at computer
    Merritt Pavilion Computer Stations

    Children playing
    Merritt Pavilion Children's Playroom

    Front desk and seating area
    Providence Pavilion Front Desk

    Reading area
    Providence Pavilion Reading Area

    Computer station
    Providence Pavilion Computer Stations
    • About Our Sutter Health Network
    • Contact Us
    • Privacy Policy
    • Accessibility
    • Site Map

    2010 Alta Bates Summit Medical Center. All rights reserved.